Last updated: Dec. 4, 2024
Your privacy is important to us, so we’ve developed this Privacy Policy, which explains how we collect, use, and disclose your personal information. We collect personal information when you use our website(s), mobile apps, and other online and offline products, services and experiences (collectively, the “Services”). Please take a moment to read through this Policy in its entirety. If you have any questions, concerns or complaints regarding this Privacy Policy or how we use your personal information please contact us via e-mail at [email protected].
Our website address is: https://pacificoysters.com.au.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here. After approval of your comment, your profile picture is visible to the public in the context of your comment.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
If you request a password reset, your IP address will be included in the reset email.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Visitor comments may be checked through an automated spam detection service.
Pacific Oyster Co. values your privacy and is committed to protecting the personal information you share with us. This Email Marketing Privacy Policy explains how we collect, use, and safeguard your data when you engage with our email communications, managed through Klaviyo.
When you opt in to receive marketing emails, either during checkout or through our website, we collect your email address and any additional information you provide, such as preferences or responses to our campaigns. This data helps us send updates about your purchases, share special promotions, announce product launches, and keep you informed about events and other relevant content.
The information we collect is securely stored and processed by Klaviyo, our trusted email service provider. Klaviyo complies with all relevant privacy laws and employs advanced security measures to safeguard your data. Pacific Oyster Co. does not sell, rent, or share your personal information with third parties for their marketing purposes. However, we may disclose your information when required by law or to protect the rights, property, or safety of Pacific Oyster Co., our customers, or others.
You have full control over your subscription to our email marketing communications. If you wish to stop receiving marketing emails, you can unsubscribe at any time by clicking the “unsubscribe” link included at the bottom of every email. If you encounter any issues with unsubscribing, please contact us at [email protected] for assistance.
To enhance your experience, we use the information you provide and your interaction history to personalise the content of our emails. This ensures that the messages you receive are relevant and aligned with your interests.
We take reasonable steps to protect your personal information and ensure it is not accessed, disclosed, altered, or destroyed without authorisation. While we strive to maintain the highest level of security, no method of data transmission or storage is entirely secure, and we cannot guarantee absolute protection.
Your personal information is retained only as long as necessary to fulfil the purposes outlined in this policy or as required by law. If this policy is updated, the changes will take effect immediately upon posting to this page. By continuing to engage with our email marketing, you agree to the updated terms.
If you have any questions or concerns about this Email Marketing Privacy Policy or how your data is handled, please contact us at [email protected]. We are committed to addressing your concerns and safeguarding your privacy.
Pacific Oyster Co. is committed to protecting your privacy. This SMS Privacy Policy explains how we collect, use, and safeguard your personal information when you engage with our SMS communications, which are powered by Klaviyo.
When you opt in to receive SMS marketing or transactional messages, we collect your mobile phone number, as well as information about your interactions with our messages, such as delivery or open status. Additionally, if you provide further information in response to our messages, such as preferences or feedback, we may collect that as well.
The information we collect is used to send transactional messages related to your purchases, such as order confirmations, delivery updates, or service notifications. If you have opted in, we also send promotional messages, including updates on exclusive offers, product launches, and events. This data allows us to personalise your experience and deliver content tailored to your preferences and interactions with us.
Your information is securely stored and processed by Klaviyo, our trusted SMS service provider. Klaviyo adheres to all applicable privacy laws and implements strict security measures to protect your data. Pacific Oyster Co. does not sell, rent, or share your personal information with third parties for their own marketing purposes. However, we may disclose your information when required by law, or to protect the rights, property, or safety of Pacific Oyster Co., our customers, or others.
If you wish to stop receiving SMS marketing messages, you can opt out at any time by replying “STOP” to any of our SMS messages or by contacting us directly at [email protected]. You may also request access to the information we hold about you, or request corrections if necessary, by reaching out to the same contact.
We take appropriate measures to secure your personal information and protect it from unauthorised access, disclosure, alteration, or destruction. While we strive to ensure the highest level of security, no method of transmission or storage is completely secure, and we cannot guarantee absolute protection.
Your personal information is retained only as long as necessary to fulfil the purposes outlined in this policy or as required by law. If this policy is updated, the changes will be effective immediately upon posting to this page. By continuing to engage with our SMS services, you agree to the updated terms.
If you have any questions or concerns about this SMS Privacy Policy or how we manage your data, please contact us at [email protected]. We are here to assist and ensure your privacy is respected.
We collect information about you during the checkout process on our store.
While you visit our site, we’ll track:
– Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
– Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
– Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
We’ll also use cookies to keep track of cart contents while you’re browsing our site.
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
– Send you information about your account and order
– Respond to your requests, including refunds and complaints
– Process payments and prevent fraud
– Set up your account for our store
– Comply with any legal obligations we have, such as calculating taxes
– Improve our store offerings
– Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 5 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them.
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
– Order information like what was purchased, when it was purchased and where it should be sent, and
– Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfil orders, process refunds and support you.
We share information with third parties who help us provide our orders and store services to you.
We accept payments through Woo Payments using Stripe. When processing payments, some of your data will be passed to Stripe, including information required to process or support the payment, such as the purchase total and billing information.
Please see the Stripe Privacy Policy for more details.
Google advertising services are experimenting with new ways of supporting the delivery and measurement of digital advertising in ways that better protect people’s privacy online via the Privacy Sandbox initiative on Chrome and Android. Users with the relevant Privacy Sandbox settings enabled in Chrome or Android may see relevant ads from Google’s advertising services based on Topics or Protected audience data stored on their browser or mobile device. Google’s advertising services may also measure ad performance using Attribution reporting data stored on their browser or mobile device. More information on the Privacy Sandbox.
Many websites and apps use Google services to improve their content and keep it free. When they integrate our services, these sites and apps share information with Google.
For example, when you visit a website that uses advertising services such as AdSense, including analytics tools such as Google Analytics, or embeds video content from YouTube, your web browser automatically sends certain information to Google. This includes the URL of the page that you’re visiting and your IP address. We may also set cookies on your browser or read cookies that are already there. Apps that use Google advertising services also share information with Google, such as the name of the app and a unique identifier for advertising.
Google uses the information shared by sites and apps to deliver our services, maintain and improve them, develop new services, measure the effectiveness of advertising, protect against fraud and abuse and personalise content and ads that you see on Google and on our partners’ sites and apps. See our Privacy Policy to learn more about how we process data for each of these purposes, and our Advertising page for more about Google ads, how your information is used in the context of advertising and how long Google stores this information.
Our Privacy Policy explains the legal grounds that Google relies upon to process your information – for example, we may process your information with your consent or to pursue legitimate interests such as providing, maintaining and improving our services to meet the needs of our users.
Sometimes, when processing information shared with us by sites and apps, those sites and apps will ask for your consent before allowing Google to process your information. For example, a banner may appear on a site asking for consent for Google to process the information that site collects. When that happens, we will respect the purposes described in the consent that you give to the site or app, rather than the legal grounds described in the Google Privacy Policy. If you want to change or withdraw your consent, you should visit the site or app in question to do so.
If ad personalisation is turned on, Google will use your information to make your ads more useful for you. For example, a website that sells mountain bikes might use Google’s ad services. After you visit that site, you could see an ad for mountain bikes on a different site that shows ads served by Google.
If ad personalisation is off, Google will not collect or use your information to create an ad profile or personalise the ads that Google shows to you. You will still see ads, but they may not be as useful. Ads may still be based on the topic of the website or app that you’re looking at, your current search terms or on your general location, but not on your interests, search history or browsing history. Your information can still be used for the other purposes mentioned above, such as to measure the effectiveness of advertising and protect against fraud and abuse.
When you interact with a website or app that uses Google services, you may be asked to choose whether you want to see personalised ads from ad providers, including Google. Regardless of your choice, Google will not personalise the ads that you see if your ad personalisation setting is off or your account is ineligible for personalised ads.
You can see and control what information we use to show you ads by visiting your ad settings.
Here are some of the ways you can control the information that is shared by your device when you visit or interact with sites and apps that use Google services:
– Ad Settings helps you to control ads that you see on Google services (such as Google Search or YouTube), or on non-Google websites and apps that use Google ad services. You can also learn how ads are personalised, opt out of ad personalisation and block specific advertisers.
– If you are signed in to your Google Account, and depending on your Account settings, My Activity allows you to review and control data that’s created when you use Google services, including the information that we collect from the sites and apps that you have visited. You can browse by date and by topic, and delete part or all of your activity.
– Many websites and apps use Google Analytics to understand how visitors engage with their sites or apps. If you don’t want Analytics to be used in your browser, you can install the Google Analytics browser add-on. Learn more about Google Analytics and privacy.
– Incognito mode in Chrome allows you to browse the web without recording web pages and files in your browser or Account history (unless you choose to sign in). Cookies are deleted after you’ve closed all of your incognito windows and tabs, and your bookmarks and settings are stored until you delete them. Learn more about cookies. Using Incognito mode in Chrome or other private browsing modes does not prevent the collection of data when you visit websites that use Google services, and Google may still collect data when you visit websites using these browsers.
– Many browsers, including Chrome, allow you to block third-party cookies. You can also clear any existing cookies from within your browser. Learn more about managing cookies in Chrome.
This website used Zapier for WooCommerce as it’s automation tool to send orders to various systems, such as: Google Sheets, Klaviyo, and other third-party apps and websites.
This Zapier Privacy Statement (“Privacy Statement”) describes how Zapier, Inc. and our affiliated entities collect, use, process, and share your personally identifiable information. This Statement describes your choices regarding any applicable rights of access, deletion, and correction of your personal information. Where we refer to “information” in this Privacy Statement, it means any information that relates to an identified person.
See the full Zapier Privacy Policy here.
We collect information about visitors who comment on Sites that use our Akismet Anti-spam service. The information we collect depends on how the User sets up Akismet for the Site, but typically includes the commenter’s IP address, user agent, referrer, and Site URL (along with other information directly provided by the commenter such as their name, username, email address, and the comment itself).
Have questions or want to learn more? Get in touch with us today and let’s start shucking up some amazing times together!
